Love is Heavenly Victoria's Secret for women

Shipping, Inspection & Returns

We deliver across Egyptian governorates. Orders are typically dispatched within 24–48 business hours, and delivery normally takes 1–5 business days depending on location and courier availability.

You may open and inspect your order upon delivery. Please keep the original box, packaging, accessories, and included contents.

Shipping fees are shown at checkout or communicated by our team. Re-delivery or address-change fees may apply.

Eligible Return Requests

Please contact us within 3 days of delivery if the order is defective, damaged in transit, or incorrect. Used or altered items, items missing original packaging/accessories, clearance/final-sale items where stated, or items damaged by misuse may not be accepted.

For Cairo and Giza, our courier may collect the return and provide a cash refund when applicable. For other governorates, the shipping company collects the return and approved refunds are processed after inspection through the original payment method or bank transfer.

To request a return or exchange, contact Customer Support: info@selinza.com • +20 128 200 0502.